A computer glitch shut down the Hartford Whole Foods register system, so instead of making their customers wait until the computers came back online, Whole Foods simply bagged their customers' groceries and wished them happy holidays, without charging them anything for their groceries.
Now, that's a nice little gift.
Too often, when a company screws something up, they make YOU pay for it, usually in terms of time, time you'll never get back. Well done, Whole Foods.
Whole Foods Shows You Can Get Something For Nothing -- Courant.com
Friday, December 21, 2007
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