Wednesday, August 09, 2006

Microsoft backs GetHuman Customer Service Plan

"Microsoft will work with consumer-support advocate on the creation of new standards for better customer service industrywide."

I certainly hope that this "get human" push gets all companies that I deal with on the bandwagon. I truly hate customer service, on the phone, in person, and via the web. They all pretty much suck. There aren't many that do it well. A few that do: